Our high‑specification Ricoh G1 IMC2500 is the heart of our document production, delivering exceptional print quality, reliability, and versatility. This professional system offers:

• Vibrant, crisp colour and sharp black‑and‑white printing — ideal for letters, invoices, statements, marketing materials, and official documents

• High‑speed output — produces up to 25 pages per minute, handling large print runs quickly and efficiently

• Superior paper handling — works with various paper weights, sizes, and finishes, ensuring every document looks polished and consistent

• Advanced finishing options — including automatic sorting and collation, ready for folding and inserting

• Secure, accurate printing — with built‑in quality control to ensure every page is perfect, with no smudges, misprints, or wasted paper

This machine is built for business‑critical printing, giving you professional‑grade results that reflect well on your brand — without you needing to invest in expensive office hardware, toner, maintenance, or upgrades.

Our dedicated Pitney Bowes franking machine delivers clear, Royal Mail‑compliant franking, accurate postage calculation, and clean, professional markings. We can also add your company logo directly onto the franking mark, so every item looks branded, professional, and appears as if it has been sent directly from your own office.

• All mail is collected daily by Royal Mail, so your post enters the delivery network quickly and reliably, with no delays waiting for drop‑offs.

• We don’t just handle letters — we also process parcels and packets of all sizes, giving you a single trusted partner for all your outgoing mail and goods.

This advanced automated system is built for speed, precision, and consistency. It:

• Automatically folds up to 2 separate A4 sheets and inserts them neatly into standard DL envelopes

• Seals every envelope securely, ready for post

• Processes up to 900 letters per hour — far faster than any manual or basic in‑house process

• Delivers uniform results every time, with no mis‑folds, mis‑inserts, or unsealed envelopes

We don’t just manage your outgoing post — we fully handle your incoming mail too, creating a seamless end‑to‑end service. Our process includes:

• Receiving, sorting, and opening all incoming post securely

• High‑resolution scanning and digitisation of every document, letter, invoice, or form

• Indexing and organising files for easy search and retrieval

• Secure upload to your dedicated, private cloud storage — accessible only by you and your authorised team, from anywhere, at any time

• Optional onward forwarding or secure physical storage if you still need original documents

This means no more mail sitting on desks, lost paperwork, or delays getting important information to the right people. Everything is digital, organised, and instantly available.

Running an in‑house mailroom, document processing, and incoming mail management operation comes with high fixed and variable costs: equipment purchases or lease, maintenance, servicing, staff wages, training, insurance, storage space, postage account management, supplies, consumables, and physical storage for paper records.

By outsourcing to Aura Assist, you only pay for the services you use, when you need them — with no hidden costs or long‑term financial commitments. Typical savings and benefits include:

• Up to 40–60% lower overall costs compared to running everything in‑house — we absorb all equipment, maintenance, staffing, consumable, and storage overheads

• Discounted postage rates: As a high‑volume mailer, we access preferential Royal Mail pricing, which we pass directly on to you

• No capital outlay: Avoid spending thousands on professional printers like the Ricoh G1 IMC2500, franking machines, inserters, scanners, servers, or software

• Zero maintenance or repair costs: We cover all servicing, upgrades, technical support, and replacement parts for every machine and system

• No consumable costs: We supply all paper, toner, ink, envelopes, postage materials, and scanning supplies — you pay nothing extra

• No wasted labour: Your team stops spending hours printing, folding, stuffing, franking, sorting, opening, or scanning mail — time that can be spent on revenue‑generating work

• No physical storage costs: Digitising incoming mail removes the need for filing cabinets, off‑site storage, or extra office space — saving rent and management costs

• Reduced waste: Our precision equipment (Ricoh and Pitney Bowes) and digital systems minimise errors, misprints, lost documents, and wasted items

• Faster decision‑making: Instant digital access to incoming documents speeds up processing, approvals, and responses — improving cash flow and customer service

For small to medium businesses, these savings often add up to thousands of pounds per year, while larger operations benefit from even greater efficiency and cost control.

We specialise in back-office operations — it’s what we do best. Our team is fully trained and experienced in operating our Ricoh and Pitney Bowes machinery, managing secure mail handling, and running our cloud systems. We follow strict procedures to ensure accuracy, compliance, and confidentiality, so your documents, post, and data are handled correctly, securely, and available on demand. No need to worry about training staff or keeping up with technical updates — we take care of everything.

Whether you send 10 letters or 10,000 per month, receive a handful or hundreds of incoming items daily, print small batches or large runs, or process a handful or hundreds of parcels, our equipment and capacity flex perfectly to match your needs. Need a big campaign processed this week? Regular weekly mailings? Urgent dispatches? More incoming mail volume during busy periods? We scale up or down instantly — no need for you to hire extra staff, buy new machines, or rearrange your workspace. You get total flexibility to grow without operational limits.

Errors in printing, folding, inserting, franking, addressing, or handling incoming mail can lead to delays, wasted mail, returned items, lost documents, or compliance risks. Our Ricoh and Pitney Bowes systems are built to minimise mistakes, our scanning process ensures clear, complete records, and our cloud storage is fully secure and compliant with data protection regulations. Your documents, data, customer communications, parcels, and incoming post are handled securely, professionally, and fully in line with legal requirements — giving you complete peace of mind.

We’re set up for speed and volume. What might take your team days to process manually, our automated systems can complete in hours. From high‑quality printing on the Ricoh G1 IMC2500 to folding, inserting, franking, parcel dispatch, and incoming mail scanning and uploading — every step is streamlined for efficiency. With daily Royal Mail collection and instant cloud access, your items move fast, arrive sooner, and are always available when you need them — looking sharp, branded, and professional every time.